If you notice that your times aren't reflecting your local time, you just need to make a simple c...

By design the ranking questions uses a drag and drop presentation; however, in some cases, you ma...

When you have 100s (or 1000s) of responses from your target audience – how do you analyze the ans...

You can bulk update questions to set the mandatory state on each. Just follow these steps: Go t...

If you want to upload images or video into your question text, you are able to.To learn how, chec...

If your survey has "Set cookie to prevent repeated participation" enabled, you might find that yo...

MS Word is notorious for including font markup when you copy and paste text from Word to many web...

If your account has more than one survey container, you can easily copy a survey to reuse it for ...

If you want to share your survey on a Kiosk, you can do the following to configure your survey to...

Untitled Document There are two ways for closing a survey: Expiry or Deactivation. It is s...

If you need write some types of special CSS or JavaScript, you may need to determine the ID of a ...

There may be times when you want to create a random number, a value that uniquely identifies the ...

If you closed your survey accidentally it is important that you don't change anything in the surv...

If you are on the SOHO or any Enterprise plan, you can create a custom template and apply an over...

1. Edit your question, and under Advanced settings add a custom CSS class like "header-green" or ...

You can use conditional logic placeholders to insert text into a question based on the response t...

If you need to display the response to a previous question in a question, you can use the placeho...

There is a construct to allow randomizing the display of questions with "groups" that you can def...

To copy a question, you need to go to the Question Summary page for the question you want to copy...

Go into your survey summary page, and then select the Responses menu at the top, select Responses...

To make your survey bilingual (or to add more than one language), follow these steps (you can eve...

To set an OR condition in the Condition Builder, you need to add a new scenario.Watch the followi...

Check all that apply is used on multiple-choice type questions. If you only want ...

On the Add a new question page, you enter:1. The question code (any value that is meaningful to y...

If your survey has many questions or question groups, you might want to enable the Question Index...

The following is a way to hide an entire group of questions, using the condition builder as a sta...

The system generates a standard message when a participant tries to access a survey that has expi...

To modify the width of the text box displayed with Other type questions,  add the following ...

Usually you don't want to bias responses by making one sub-question stand out from the others, wh...

Usually, when you have a list of single option you want people to select from, you would use a Li...

You can easily embed an audio player for an MP3 file by doing the following: Use the link icon ...

Sometimes you might want to export your survey results to Excel so you can create your own graphs...

1. Create a custom template2. Add the following to the bottom of the template.css file:#register_...

Every question type has an Advanced settings panel that includes ways to control the appearance a...

  To activate your survey and start collecting responses, you need to: Step 1. Go to your Su...

Note: If you want to impose a real time Word counter, Refer to this Reference.1. Create a lo...

If you are using the Multiple Short text question (for example, to collect address information), ...

If you are using tokens, and you need to embed your survey in an iFRAME, you'll need a method to ...

Use the following steps to create PDF version of the Survey Report and Statistics.1. At Survey Su...

Do you need to randomly show participants a single Question group from a larger set of question g...

By default, mandatory questions like radio, checkbox, and array will have a "No Answer" option.&n...

If you copy and paste text from some 3rd party applications, like MS Word, your clipboard might c...

Sometimes it is useful to be able to send a notification email to a survey admin based on the res...

If one of your questions asks for email, you can use that field in the Notifications & data scree...

Anywhere there is an Editor window with icon toolbar (like Welcome and Ending text, or question t...

General explanation A quota is used to set a limit on responses from defined groups of people on...

To prevent users from inputting any other characters other than French and English, you can do th...

Emails are only sent to participants who:1) Have a valid token -- you can click "Generate Tokens"...

This workaround allows the answers of Multiple Options & List (radio) questions to be randomized ...

A common reason to do a closed survey is because you don't want people who aren't on your invite ...

Sometimes, you might want to pass some answers from one survey to a subsequent survey. The follow...

You can embed a survey URL in a web page. This is easy to do if you have a CMS that supports moda...

By default, in every web browser, the Enter key tells a web browser to submit a form.  In ...

If you find that text is hyphenated in odd places in the text, you can disable this behaviour by ...

Any interactive (stateful) web experience requires a "session". A session is where a link is crea...

You can use our free service to create a short url for your survey. Read more on our Blog post.

When you build a survey, each Question Group and each Question has a unique identifier. This isn'...

A common requirement in a survey is to have a Acceptance Question. This might be a question like:...

The survey platform supports Save & Resume with or without a participant list. When a person...

Making Textual Edits to an Active SurveyWhile a survey is active, it is not possible to add or re...

If you don't see the WYSIWYG editor when editing your email templates, check Participant Settings...

When your survey has been Activated and you are ready to share the link with participants, y...